Frequently Asked Questions

Most well-priced, properly prepared residential properties in the Dallas–Fort Worth area lease within 14 to 30 days. Timelines depend on market demand, seasonal timing, condition, and competitive pricing. We utilize high-resolution digital photography and syndication across Dallas MLS, Zillow, Realtor.com, and local channels to maximize applicant traffic.

No. A significant portion of our property owners reside out-of-state or abroad. Through our 24/7 online owner portal, direct ACH monthly disbursements, and detailed digital inspection reports with photographs, you can oversee your North Texas investment properties from anywhere in the world.

Full-service management (7% of collected monthly rent) encompasses all 13 core operational workflows: marketing and photography, multi-point applicant background checks, Texas Association of Realtors (TAR) lease execution, rent tracking and disbursement administration, 24/7 emergency dispatch, routine maintenance triage with zero markups, periodic property inspections, annual renewal CMA analysis, monthly owner portal statements, and year-end 1099 tax summaries.

Placement-only service (50%–100% of first month's rent) is designed for self-managing landlords. It includes professional photography, Dallas MLS listing, in-person showing coordination, multi-point background checks, TAR lease drafting, initial deposit collection, and move-in walkthrough handoff. After move-in, the owner handles ongoing rent tracking and maintenance.

We actively manage residential properties throughout Dallas County, Collin County, and Denton County, including Dallas (Uptown, Downtown, Lakewood, Lake Highlands, Oak Lawn, Preston Hollow), University Park, Highland Park, Plano, Frisco, Allen, McKinney, Richardson, Carrollton, Addison, and Irving.

Our 7% monthly management fee is deducted directly from rent payments actually collected from tenants. If a property is vacant or if rent has not been collected, you do not pay an ongoing management fee.

We charge a $500 one-time onboarding and setup fee per property. This covers the initial comprehensive condition walkthrough, lock re-keying coordination, digital document vault setup, and initial property marketing preparation.

Year-one management is 7% of collected rent. Subsequent-year renewal fee terms are confirmed in your formal written Texas Residential Property Management Agreement following consultation with Joseph Augustine. We maintain complete commercial transparency and never silently change fee structures.

If any tenant placed by Nandi Properties defaults or breaches their lease agreement within the first 90 days of occupancy, we will market, screen, and place a replacement tenant with zero additional placement fee. (Eligibility, exclusions, and remedies are governed by your management agreement).

Tenants submit work orders through their portal or our 24/7 emergency dispatch line. For routine, non-emergency repairs exceeding your agreed landlord approval threshold ($250–$500), we obtain your written authorization via the portal before dispatching contractors. Routine repairs below the threshold are handled promptly to protect the asset.

No. Nandi Properties has a strict zero-markup policy on maintenance. Third-party licensed trade contractor invoices (plumbing, HVAC, electrical, roofing) are passed through to the owner at actual direct cost with copies of the vendor receipts attached to your monthly statement.

We operate an emergency maintenance dispatch protocol available 24 hours a day, 7 days a week at (214) 555-0199. Immediate dispatch occurs for life-safety or structural hazards such as active water flooding, gas leaks, sewer backups, or complete HVAC failure during extreme Texas freeze or heatwave conditions.

Owner disbursements are processed monthly via direct ACH bank transfer following rent receipt clearance. Monthly statements detailing gross rent, the 7% management fee, and itemized repair receipts are posted to your online owner portal.

In January, owners receive an IRS Form 1099-MISC/NEC alongside a comprehensive year-end Schedule E financial statement categorizing all income and expenses, simplifying tax preparation for you or your CPA.

Yes. The secure Nandi Properties owner portal stores all historical monthly statements, payment records, contractor invoices, and executed TAR lease agreements indefinitely in your digital document vault.

We enforce a multi-point verification process including credit score analysis, nationwide criminal background checks, civil eviction history, employment and 3x gross income-to-rent ratio validation, and direct verification with prior landlords.

We utilize officially promulgated Texas Association of Realtors (TAR) residential lease agreements. These contracts are legally vetted, updated annually for Texas legislative changes, and include required statutory disclosures (lead-based paint, asbestos, flood notices, smoke detector requirements).

Rent is due on the 1st with Texas statutory late fees assessed following the grace period. If rent remains unpaid, we issue the formal Texas statutory Notice to Vacate and, if necessary, coordinate eviction proceedings through local Dallas County Justice of the Peace courts in full compliance with Texas Property Code Chapter 24.